Hotel Front Desk Agent

*Come join our friendly team at Holiday Inn Express in Venice!* *Duties:* - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Process payments and maintain accurate records of guest interactions - Maintain a clean and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction *Qualifications:* - Excellent phone etiquette and communication skills - Strong hospitality and customer service orientation - Ability to handle difficult situations with patience and professionalism - Strong problem-solving skills and attention to detail - Ability to multitask and prioritize tasks effectively - Knowledge of hotel management systems and procedures is a plus - Previous experience in guest services or hospitality management is preferred *Note: *This job description is intended to provide a general overview of the position.
Duties and responsibilities may be subject to change based on organizational needs.
Please submit your resume highlighting your relevant experience for consideration.
Job Types: Full-time, Part-time, Seasonal Pay: $15.
00 - $17.
00 per hour Expected hours: 16 – 40 per week Benefits: * Employee discount * Flexible schedule * Food provided * Paid time off * Professional development assistance Schedule: * 8 hour shift * Weekends as needed Work setting: * In-person Ability to Commute: * Venice, FL 34292 (Required) Work Location: In person