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Customer Service Representative

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Posted : Saturday, March 09, 2024 05:52 PM

Job Overview: We are seeking a reliable and organized Front Desk Receptionist to join our team.
As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and support.
The ideal candidate will have excellent communication skills, strong organizational abilities, and a friendly demeanor.
Responsible for providing exceptional member services and creating a welcoming environment for all visitors.
Think First Impressions, Big Hugs, a Beautiful Smile and a Spirit that Lights Up the Whole Room!! Think of someone you just cannot wait to see again!! They somehow always brighten your day!! It’s not what they say, it’s just who they are!! Everyone loves them and they are full of positive energy!! They love to multitask like an air traffic controller, they are organized and are a wiz on the computer!! If that’s you .
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we want to meet you! Join our team and together let’s change the world!! Every day we are committed to helping seniors live their very best life!! We want to help them find joy, meaning and a renewed sense of purpose!! \*\*Duties:\*\* - Greet and welcome guests in a warm, friendly, and professional manner - Answer incoming calls - Manage member check ins/outs - Manage CRM- New Leads/Schedule Tours - Manage Guest Pass process -Follow up lead calls - Assist with follow up paperwork/membership paperwork -Profficient in all computer skills and programming a plus! - Maintain a neat and organized lobby area \*\*Requirements:\*\* - Proven experience in guest relations, front desk operations, or customer service - Excellent phone etiquette and communication skills - Strong hospitality background with a focus on guest services - Inside sales experience a plus! - Proficient in time management to handle multiple tasks effectively - Pass a Level 2 background Job Type: Full-time Schedule: * 8 hour shift Work Location: In person Responsibilities: - Greet and welcome visitors in a professional and friendly manner - Answer incoming calls - Assist with order entry and data entry tasks as needed - Coordinate and schedule appointments and tours - Manage incoming and outgoing mail, packages, and deliveries - Perform administrative duties such as filing, photocopying, faxing, managing CRM, and membership paperwork.
- Assist with proofreading documents for accuracy and completeness - Support and customer service with families and members Requirements: - High school diploma or equivalent required; additional education or certifications are a plus - Proven experience in a customer service or receptionist role preferred - Strong computer skills, including proficiency in Microsoft Office Suite - Excellent organizational skills with the ability to multitask effectively - Exceptional verbal and written communication skills -Pass a Level 2 background screening We offer competitive compensation based on experience.
This is a full-time position with regular business hours.
If you are a motivated individual who enjoys providing excellent customer service in a fast-paced environment, we would love to hear from you.
Apply today to join our team as a Front Desk Receptionist! Job Type: Full-time Pay: $15.
00 - $18.
00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday Ability to Relocate: * Sarasota, FL 34233: Relocate before starting work (Required) Work Location: In person

• Phone : NA

• Location : 3801 Bee Ridge Road, Sarasota, FL

• Post ID: 9150827153


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