Incredible opportunities for a full-time or part-time call center lead position in a prestigious dermatology and vein practice in a positive and professional environment!
We are a premier dermatology, cosmetic and vein practice offering medical, surgical and cosmetic services.
Our office is located in a very accessible location in North Venice, FL, off of I-75 and near Sarasota, which is one of the most beautiful and most desired places in the country with incredible entertainment, dining, art, and schools.
*Primary Responsibilities*:
* Answering new and existing patient calls to schedule them for appointments and answer any of their questions.
* Must be able to manage multiple phone lines.
* Receptionist roles and tasks.
* Insurance verification.
* Obtaining insurance prior-authorization for various medical procedures.
*Benefits:*
* Working in a positive and professional environment
* Paid Time Off (PTO)
* Paid holidays
* Health insurance
* Dental insurance
* Vision Insurance
* Company sponsored events
* Employee rewards and recognition programs
* Free or significantly discounted products and services (including Botox/Xeomin, fillers and lasers)
*Qualifications:*
* Must be engaging, friendly, and warm in person and over the phone.
* Must be patient, caring and efficient at the same time.
* Provide the highest quality support to patients.
* Resolve patients' issues efficiently and courteously.
* Should be able to consistently maintain a positive demeanor and keep a smile on their face day in and day out.
* Must have strong oral, written, and interpersonal communication skills.
* Both Full-time and part-time (minimum 3.
5 days a week is required).
* Typical hours are 8am-5pm but more flexibility exists for the part-time position.
*Experience:*
* Minimum of 1 year experience as a medical call center specialist or Medical Receptionist is REQUIRED.
* Minimum of 1 year experience in customer service is preferred.
* Experience with scheduling, insurance eligibility, prior-auth, and referrals are highly preferred.
*Education and License: *
* High school diploma or equivalent required
Job Type: Full-time
Pay: $18.
00 - $23.
00 per hour
Expected hours: 30 – 40 per week
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Free parking
* Happy hour
* Health insurance
* Opportunities for advancement
* Paid orientation
* Paid time off
* Paid training
* Referral program
* Retirement plan
* Vision insurance
Healthcare setting:
* Private practice
Medical specialties:
* Dermatology
* Medical-Surgical
Schedule:
* Monday to Friday
Education:
* High school or equivalent (Required)
Experience:
* Call Center or Medical Receptionist: 1 year (Required)
Ability to Relocate:
* Venice, FL 34292: Relocate before starting work (Required)
Work Location: In person
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