*CSR: Customer Service Representative (Full Time & Part Time)*
*Hospital Overview:*
Braden River Animal Hospital is a very active veterinary practice located in Bradenton, Florida.
We are a full-service animal hospital providing veterinary care such as routine medical, surgical, and dental care for dogs, cats, and some exotics.
We are in need of a front desk receptionist!
*Our hospital is open 6 days a week.
Monday-Friday from 8am-6pm and Saturdays from 8am-12pm*.
*The CSR’s responsibilities are to include:*
· Answering, screening, and forwarding all incoming calls, faxes, and emails.
· Greeting clients as they arrive, checking patients in/out.
· Scheduling routine appointments & surgeries for multiple doctors.
· Provide basic and accurate information in-person and via phone/email.
· Appropriately recording information and maintaining medical documentation.
· Processing payments, refunds, cash handling.
· Perform clerical duties such as filing, photocopying, transcribing and faxing.
· Maintaining cleanliness and organization of front office & lobby.
· CSR’s are the client’s MAIN point of contact and the face of the hospital, it is imperative that our front desk staff is warm, friendly, and prepared to assist client’s from scheduling, record keeping, managing their reminders, & listening to their questions and directing them to the appropriate person, etc.
*Qualifications:*
· High School diploma or GED preferred.
· Flexible schedule.
Seeking full time, 40 hours per week.
· Work experience as a receptionist, front office representative, or similar position.
· Hands-on experience with office equipment (e.
g.
fax machines, printers, scanners)
· Professional attitude and appearance.
· Solid written and verbal communication skills.
· Ability to be resourceful and proactive when issues arise.
· Excellent organizational skills.
· Multitasking and time-management skills, with the ability to prioritize tasks.
· Previous Veterinary or Medical Office experience is preferred.
*Benefits: (full time employees)*
· Starting salary $11-15hr, based on experience and expertise.
· Discounted Veterinary Care & Products.
· Medical benefits, Insurance, and 401K.
· Six paid holidays off.
· Eligibility for PTO after one year of employment.
· Uniform allowance provided after 90 days
Job Types: Full-time, Part-time
Pay: $14.
00 - $16.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 10 hour shift
* 8 hour shift
* Day shift
* Monday to Friday
* Weekends as needed
Supplemental pay types:
* Bonus opportunities
Education:
* High school or equivalent (Preferred)
Experience:
* Customer Service: 1 year (Preferred)
Work Location: In person
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