Customer Service Representative

Join our family-owned salvage yard.
We are looking for someone with customer service skills and experience to represent our company in a professional manner.
The idea candidate will have automotive experience or background.
```Duties``` - Provide exceptional customer service to clients via phone, email, and chat - Handle a high volume of inbound and outbound calls in a timely manner - Assist customers with inquiries, complaints, and product/service information - Process orders, returns, and exchanges accurately and efficiently - Perform data entry tasks to update customer records and maintain accurate information - Utilize phone etiquette skills to ensure professional and courteous communication with customers - Identify opportunities for upselling and cross-selling any other part the customer may need to enhance customer satisfaction and increase sales ```Qualifications``` - Previous experience in customer service or a related field is preferred - Strong communication skills, both verbal and written - Proficient in data entry and computer skills - Ability to analyze customer needs and provide appropriate solutions - Multilingual abilities are a plus This position offers an opportunity to work in a fast-paced and dynamic environment where you will have the chance to make a positive impact on customers' experiences.
We provide comprehensive training to ensure your success in this role.
If you are passionate about providing excellent customer service and enjoy working in a team-oriented environment, we would love to hear from you.
Apply now to join our Parts Box Family.
Job Type: Full-time Pay: From $18.
00 per hour Expected hours: 40 per week Benefits: * 401(k) matching * Paid time off Experience level: * 3 years * 4 years * 5 years Shift: * 10 hour shift * 8 hour shift * Day shift Weekly day range: * Monday to Friday Work setting: * In-person Experience: * Automotive sales: 1 year (Required) Work Location: In person