Overview:
Cool Today is Now Hiring a Plumbing Dispatcher!
Competitive Pay
& Full Benefits!
Exceptional Work Life Balance!
Looking to work for a company that puts people first?
Does a robust benefits package sound too good to be true?
Want to enrich your own growth with company paid professional development?
What about working in a fun and collaborative environment?
Perhaps 401K match means the most to you?
Cool Today is hiring a Disptacher to join our team of creative and energetic employees.
We are dedicated to delivering the best customer service experience every day.
We are Florida’s premier heating and cooling company.
We are passionate about growing our business through lifelong relationships with our customers, team members and community
What's in it For Me?
Market Value Compensation-Up to $30HR DOE
Robust PTO Plan
Health, Vision and Dental plans for you and your family to choose from
401K Retirement Plan with company match up to 30%
Life Insurance, Short-Term and Long-Term Disability
Special Program Options: FSA, EPA, Legal Services, and Identity Theft
Continuous Training for your Professional Development
Working in a dynamic, collaborative, and fun environment
Coached and supported career growth
Responsibilities:
What Will I Do?
Schedule and monitor daily technician schedule
Dispatch work orders to field technicians according to priority and location
Receive and record completed work orders from the field technicians
Contact customers to confirm next-day appointments
Communicate with field personnel via Outlook
Handle paperwork for assigned departments and technicians
Maintain accurate technician database
Coordinate parts scheduling
Coordinate warranty installations with other divisions.
Answer general questions regarding rebates, system operations, warranties, etc.
from customers
Qualifications:
Do I have What it Takes?
Must be able to work Monday- Friday 8am-5pm
High School Diploma or GED preferred
Minimum 3 years of dispatching experience, preferably in HVAC, Plumbing, or a related industry
Basic computer proficiency, particularly with Microsoft applications
Experience with Service Titan is a plus
MUST have Experience (Trades Dispatching preferred)
Service Titan Experience a PLUS
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer.
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.
If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.
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