Customer Service Representative

*Job Description:* This position has overall customer service, scheduling and time management responsibilities for departmental operations and performance, including: Scheduling maintenances and service calls for HVAC and Plumbing.
*Essential Duties and Responsibilities:* * Provide introductory information to new customers * Ensuring that customers are satisfied with product and service * Letting customer or clients know about additional products or services * Follow up calls on options techs provide to customers * Determine the quickest, most effective ways to answer a customer’s question * Quickly Handle and communicate Escalating queries and concerns * Work with other CSR Team members * Sign up and renew customers maintenance memberships *Qualifications:* An individual must be able to perform each essential duty satisfactorily.
The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Customer service experience is a must and Service Titan experience is a PLUS' ' Work Remotely * No Job Type: Full-time Pay: $16.
00 - $22.
00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Experience level: * 1 year Weekly day range: * Monday to Friday Work setting: * In-person * Office Education: * High school or equivalent (Required) Work Location: In person Application Deadline: 12/04/2021