University Park Dermatology & Medical Spa is an established yet growing dermatology practice with a state-of-the-art Medical Spa, located in sunny Sarasota, Florida.
We are looking for a talented, dedicated, and enthusiastic Front Desk Receptionist to join our team.
We are looking for a candidate who has experience in all aspects of the front medical office including greeting patients, checking patients in and out, taking payments, answering phones, scheduling patients, insurance verification, new-patient screening, general billing, collections, and balance questions.
The role requires good phone etiquette and professionalism while answering emails and texts and performing appointment reminder calls and texts.
The successful candidate will be positive, upbeat, professional, courteous, well-spoken, assertive, have strong customer service skills, and will have the ability to ensure patients have a great experience.
The position also requires the ability to multitask, while maintaining good attention to detail.
*Responsibilities*
* Greet all visitors.
* Answer multi-line telephone and arrange appointments.
* Schedule
* Ensures quality customer service.
* Oversee the daily front office operation.
* Verify patients' insurance eligibility and benefits through all insurance carriers.
* Collects and distributes mail, messages, and reports to the appropriate staff members.
* Maintains patient files and database according to HIPPA regulations and by ensuring information is up-to-date.
* Respects patients by recognizing their rights and maintaining confidentiality.
* Maintain the cleanliness of the front office.
* Perform a variety of additional administrative.
* All other duties as assigned.
*Qualifications & Requirements*
* High School diploma or equivalent is required.
* One (1) year of previous medical or general office experience preferred.
* One (1) year of previous customer service experience is preferred.
* Must be well organized and able to multitask efficiently.
* Must have the ability to communicate effectively in English.
* Must have the ability to sit at a desk for 70%-90% of the workday in a general office environment.
*Benefits*
* Full-time (40 hours/ week), Monday-Friday, 8am-5pm (No evenings or weekends!)
* Health, Vision, Dental, Life Insurance, 401K, PTO, Holidays, Cosmetic services, and more.
Job Type: Full-time
Pay: $17.
00 - $18.
00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Retirement plan
* Vision insurance
Schedule:
* 8 hour shift
Experience:
* Medical Front Desk: 1 year (Required)
Work Location: In person
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