Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Free food & snacks
Free uniforms
Paid time off
Profit sharing
Are you passionate about pet care and committed to providing exceptional client service? If so, we have an exciting opportunity for you to join our veterinary hospital as a Client Care Coordinator! Vet Next Door is a family-owned companion animal veterinary practice located in Parrish, FL 34219.
Our mission is to foster close, trusting relationships with our clients to support their pets throughout all stages of their lives.
We strengthen these relationships by practicing the highest quality of medicine and surgery.
About the Position
As a Client Care Coordinator, you will play a vital role in ensuring a positive experience for our clients and their beloved pets.
You will be the first point of contact for clients, both in-person and over the phone.
Your responsibilities will include:
1.
Greeting clients and their pets with a warm and friendly demeanor.
2.
Scheduling appointments and managing the schedule efficiently.
3.
Answering phone calls, addressing inquiries, and providing information to clients.
4.
Checking in and checking out clients and their pets, including processing payments.
5.
Maintaining accurate client records and ensuring they are up-to-date.
6.
Assisting with client education and communication, including medication and post-procedure instructions.
7.
Coordinating with the veterinary team to ensure a smooth and timely client experience.
8.
Handling client concerns and resolving issues with professionalism and empathy.
9.
Promoting hospital services and educating clients about preventive care.
Qualifications:
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Customer service experience is required.
Passion for animals and empathy for clients' concerns.
Knowledge of veterinary terminology is a plus, but not required.
Proficient computer and typing skills.
A team player with a positive attitude.
We have Full or Part Time positions available for the right candidate.
Benefits/Perks
Flexible Scheduling
We are open Monday - Friday from 8-5pm.
No boarding or grooming.
Our work schedules are flexible as we believe in work-life balance for all team members.
Part-Time hours would be 2-3 days a week; Full-Time hours would be 4 days a week with a regular day off each week.
Competitive Compensation
We offer competitive wages based on the position, experience, and education.
Other Benefits
For full time staff, we provide Paid-Time-Off (PTO), 401K with 3% match, a scrub uniform allowance, and quarterly bonus opportunities.
Our husband-and-wife DVM team are committed to an amazing clinic culture and low-drama work environment.
Our hospital strives for a small-town feel while maintaining top-notch patient care and client communication.
We want you to be directly involved in how we create a better veterinary experience for our staff, our clients, and our patients.
About the area:
Parrish is a rapidly growing town on Florida’s west coast, 45 minutes from Tampa and St.
Petersburg.
Come see why people all over the country are moving to this charming village neighborhood! Great schools for kids of all ages.
Wildlife reserves, horseback riding, and pristine beaches are all within reach.
We’ve got fishing, golfing, and major/minor league football, baseball, and hockey.
Kayak or paddle board on the Manatee River.
Take a day trip to nearby theme parks including Busch Gardens, Disney World, and Universal Studios.
Application Instructions:
To apply, please submit your resume and a cover letter outlining your relevant experience and why you're the ideal candidate for this role.
You can e-mail your application to: theoffice@myvetnextdoor.
com
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