Highly Concentr8ed is a distinguished manufacturer and distributor of hemp-derived cannabinoid products.
Our mission is to deliver top-quality products with comprehensive guidance at every step, offering the most affordable pricing in the market.
We're expanding our team at our Alt Cannabinoid Store & Lounge, and we're seeking a part-time (20 hours a week) associate who's ready to embark on a rewarding journey in this dynamic industry.
Availability 3 days a week is essential.
*Our Ideal Candidate:*We're looking for an individual who is interested in growing with our company.
Our ideal candidate is someone eager to learn, highly motivated, and ready to become a pivotal member of our team.
We value well-rounded, creative thinkers who are committed to achieving goals and growing with us.
As we continues to expand, significant opportunities for advancement are available.
*Key Responsibilities:*
* Cultivate robust, long-lasting relationships with customers, fostering customer retention and business growth.
* Employ strategic upselling techniques tailored to individual customer needs and preferences.
* Demonstrate extensive knowledge of our product range, including alternative cannabinoid products, vape items, and glass merchandise.
Comprehensive product training is provided in the first week of onboarding.
* Respond promptly and professionally to incoming phone calls and ensure exceptional client service.
* Guide customers in selecting products that best fit their needs.
* Manage smooth checkout experiences and perform opening and closing duties with an emphasis on cleanliness and organization.
* Maintain an inviting and orderly environment in both the showroom and lounge areas.
* Monitor inventory levels and efficiently handle incoming shipments, ensuring accurate product recording.
* Manage and respond to customer service cases via Zendesk for our e-commerce store during slower periods.
* Perform miscellaneous tasks assigned by management during off time.
*Requirements:*
* 1+ years of experience in the cannabis industry preferred
* 1+ years of customer service experience required.
* Deep knowledge of the hemp and cannabis industry .
* Proven ability in building customer relationships.
* Keen eagerness to learn and grow with our company.
* Exceptional attention to detail.
*What We Offer:*
* An opportunity to start your career in the cannabinoid industry and build a solid foundation for success.
* A dynamic, fast-paced work environment in a rapidly growing sector.
* Extensive training and development opportunities.
* A chance to be part of a forward-thinking team, shaping the future of cannabinoid retail.
Join us at Highly Concentr8ed and be a part of a revolution in cannabinoid wellness.
Apply now and take the first step towards a fulfilling career in this exciting industry!
Job Type: Part-time
Pay: $17.
00 - $18.
00 per hour
Experience:
* Retail sales: 1 year (Preferred)
Work Location: In person
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