*Key Responsibilities:*
_Sales and Supervision:_
* Assists in maximizing store sales and achieving store sales goals.
* Monitors sales progress and results against key targets.
* Leads an environment of productivity by leading the customer engagement on the sales floor and providing coaching and feedback to associates around customer engagement.
* Assists in executing the management of labor and payroll expenses to maximize sales and productivity under the direction of the Store Manager/Assistant Store Manager.
_Brand Experience/Customer Service:_
* Ensures excellence in customer service in the store by modeling brand-specific service standards, as well as by monitoring customer feedback and responding to and addressing all customer concerns quickly.
* Ensures that store team is engaging with each customer to create an authentic brand experience.
* Leads and inspires customer-centric culture by proving direct feedback and supervision of the associates the in-store experience.
_Coaching Team:_
* Provides coaching to the store team in the core areas of customer engagement and sales results.
* Ensures store team receives relevant, timely feedback, coaching, and redirection that enables their success.
_Operations, Loss Prevention, and Safety:_
* Monitors that all company and store policies, process execution, and procedures are followed, and reports concerns directly to the Store Manager.
* Delegates tasks to associates as needed to maintain operational excellence.
* Reacts quickly to all customer and associate injuries and partners with Store Manager and Human Resources.
_Visual Merchandising:_
* Ensures visual merchandising standards for the store are maintained.
_Human Resource Management:_
* Regularly communicates any associate concerns directly to the Store Manager.
* Supports the Open-Door Policy.
_Store Culture_
* Models behavior that respects the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.
* Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.
* Continuously looks for ways to have the store be sustainable and recognizes the impact the store has on the environment.
* Embeds company purpose, mission, and values into team along with diving a culture of speed, spirit, and smile.
* Ensures each associate understands their impact in achieving Kontoor Brands’ strategic priorities.
* Creates a highly engaged, performance-driven culture.
*Job Requirements:*
* Minimum of two years of retail sales experience.
* Must be 18 years of age or older.
* High School Diploma or equivalent.
* Excellent communication and time-management skills.
* Proven ability to multi-task.
* Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
* Proficient computer skills including e-mail, word processing, spreadsheets, and software programs.
*Physical Requirements:*
* Operate office equipment and technology (i.
e.
, computers, phones, copier, scanner, etc.
).
* Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
* Ability to stand during scheduled shifts.
* Ability to maneuver and/or lift 25 lbs.
regularly and up to 50 lbs.
occasionally.
* Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customers.
* Travel (rare).
*Job Description: Kontoor Brands is an Equal Opportunity Employer.
EOE/AA/M/F/Vet/Disability*
Job Type: Full-time
Pay: $15.
00 - $18.
00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Paid time off
* Parental leave
* Tuition reimbursement
* Vision insurance
Experience level:
* 1 year
Shift:
* 8 hour shift
* Day shift
* Evening shift
Weekly day range:
* Monday to Friday
* Rotating weekends
Experience:
* Retail: 1 year (Preferred)
Work Location: In person
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