Do you love building relationships with your trade customers and providing excellent customer service?
Tropic Supply is the place for you! We are the largest independent, family-owned HVAC and refrigeration wholesale distributor in Florida, and here, people matter.
We are looking to add a team member to our Counter Sales group.
Our Counter Sales Team is that friendly face, knowledgeable about products, answering our customers' questions, and ready to pull their orders to get them on their way to help their customers.
We're excited to help each one of our customers with energetic and talented people like you!
Job Duties are as follows but not limited to:
Developing and maintaining customer relationships and providing exceptional customer service to all internal and external customers
Assisting customers by taking orders, pulling items, and billing them accordingly
Handling customer warranty claims and credit returns
Assisting customers in loading products/materials into their vehicles when necessary
Accurately entering sales orders into our Sales Order Entry System
Stocking merchandise, facing shelves, organizing products
Assisting in inventory counts
Requirements:
Must have computer skills proficiency and have the ability to learn our parts management software
Must possess good communication skills and the ability to interact professionally with a wide variety of customers over the telephone and in person
Must lift and handle items weighing up to 75 pounds regularly.
Must be able to attend to details accurately and handle multiple tasks simultaneously.
Must be able to work with minimum supervision under stressful conditions.
Our Benefits
100% Company Paid Employee Medical and Life Insurance
Voluntary Dental and Visions Plans
Voluntary Short-Term and Long-Term Disability
401(k) Plan with Company Match
Plus, Other Benefits and Discount Programs
Core Values
All Tropic Supply team members are expected and required to demonstrate behavior and actions consistent with the Company's core values at all times, including but not limited to the following:
Trust: Be consistently providing resourceful and reliable solutions
Relationships: We manage relationships, not transactions
Own It: Each of us is accountable the whole way through - We don't pass the buck -
Positive Attitude: We believe happy people ensure a positive experience
Integrity: We believe in doing the right thing, especially when no one is watching
Considerate: We treat people with respect and humility
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