*Job description*
Responsible for acting as a liaison between patients, pharmacies and sales team.
Assists with account questions, orders, patient problem solving, outbound follow up calls and other queries.
* Assists patients by answering product and service questions
* Maintains patient records by updating account information and providing detailed patient interaction notes
* Prioritizing tasks to be most effective with time management
* Establish new patient accounts
* Data Entry
* Inbound and outbound calls
*Required Skills*
* Proficient at Microsoft Office Suite
* Tenacity
* Self-Motivated
* Problem Solving/Resolving Conflict
* Energetic
* Team Oriented
* Passion For Helping People
* Outstanding communicator (both in person and over the phone)
* Quality Focus/Detail Oriented
* Multi-tasking
* 3+ years of Customer Service experience in Office, Call Center, Medical, or Pharmacy Environment
*Preferred Skills*
Swiftpage Act! software, Sage 50 accounting software, Product Knowledge, Market Knowledge, Bilingual (Spanish/English) are a plus.
Job Type: Full-time
Pay: $18.
00 - $20.
00 per hour based on experience.
Job Type: Full-time
Pay: $18.
00 - $20.
00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* Dental insurance
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
Application Question(s):
* Do you have 3+ years of Customer Service experience in Office, Call Center, Medical, or Pharmacy Environment
Experience:
* Call center: 3 years (Required)
Ability to Commute:
* Palmetto, FL 34221 (Required)
Work Location: In person
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