Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities.
Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
*JOB RESPONSIBILITIES *
* Prepares death certificates, prayer cards and related documents
* Completes required permits and or certificates
* Prepares and processes Veteran’s Paperwork
* Prepares marker monument placement paperwork
* Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
* Prepares and distributes daily schedules, reports, and documents
* Receives and processes payments and contracts
* Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
* Orders office supplies
* Oversees the processing of installation orders to grounds and maintenance departments
* Processes accounts payable transactions
* Assists with the preparation of obituaries
* Assists Location Management, Sales, Family Service Counselors and payroll as needed
* Acts as backup to Receptionist
* Greets family members and friends
* Communicates client family’s needs promptly and accurately to the appropriate staff member
* Conveys a sense of concern and empathy with client family members at all times
* Responds to customer inquiries via telephone, internet and in person
* Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
*MINIMUM REQUIREMENTS*
*Education*
* High School or equivalent
*Experience*
* 1 - 2 years of experience in an office clerical or customer service capacity required
* Experience working in a customer-focused and fast-paced professional environment required
*Knowledge, Skills & Abilities*
* Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
* MS Office Suite experience preferred
* Basic mathematics skills required
* Good verbal and written communication skills
* Strong organizational skills and detail oriented
* High level of compassion and integrity
* Ability to maintain confidentiality
*Req.
132837*
Job Type: Full-time
Pay: $17.
00 per hour
Expected hours: No less than 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Parental leave
* Retirement plan
* Tuition reimbursement
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
* Weekends as needed
Ability to Relocate:
* Venice, FL 34293: Relocate before starting work (Required)
Work Location: In person
Whatsapp
