Position is full-time, Monday-Thursday, 7:00am-5:30pm.
This is not a remote position.
Assist in daily operation of IT Department, including user support, systems maintenance and other tasks as needed.
*GENERAL DUTIES:*
* User support for hardware, software, connectivity issues (Internet, network, email, etc.
)
* User support for IP based devices (ex.
VOIP phones, printers, etc…)
* User training as needed
* Assist in deployment of hardware, software, and systems resources
* Assist in maintaining computerized production floor equipment
* Assist in maintaining IT Department resources
* Assist in meeting audit requirements (log analysis, assuring backup integrity, documentation, etc.
)
* Respond to out-of-band tasks both during regular hours and on-call
* Documenting issues and remedial actions as needed
* Additional duties as required.
*MINIMUM JOB QUALIFICATIONS:*
* High school diploma and either technical training or technical education specializing in IT related field.
Must display functional knowledge and troubleshooting capabilities in a Windows Server Active Directory domain environment.
* General knowledge of IT, PC maintenance, Network Operations, Printers, and various IP based technology.
* Experience with current and recent Microsoft Operating Systems, Office Suites, and “best practices” security knowledge required.
* Installation, repair, and wiring of computer equipment.
* Accurately update help desk software to track incidents and resolutions.
* Coordinate support between third-party support vendors and devices.
* Self-motivated.
Must be able to work independently and efficiently to meet deadlines.
Work must be performed at a high-quality level.
* Sustained dependable attendance.
* Cooperation with others in team environment for cross training and conference on operational issues.
* Initiative in learning and changing work methods to accomplish assigned tasks on a timely basis.
* Must have excellent problem-solving skills, with a strong sense of urgency and strong attention to detail.
*PHYSICAL DEMANDS / WORK ENVIRONMENT:*
* Regularly required to sit for long periods of time.
* Regularly required to talk or hear.
* Regularly required to walk up and down stairs.
* Regular use of hands and tools.
* Regularly lift and/or move up to 20 pounds.
Job Type: Full-time
Pay: From $20.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Tuition reimbursement
Schedule:
* 10 hour shift
Ability to commute/relocate:
* Sarasota, FL 34243: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
* Are you authorized to work in the United States, without a Visa or sponsorship?
Experience:
* Windows: 1 year (Required)
Work Location: In person