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IT Support Specialist

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Posted : Monday, December 25, 2023 08:21 PM

Position is full-time, Monday-Thursday, 7:00am-5:30pm.
This is not a remote position.
Assist in daily operation of IT Department, including user support, systems maintenance and other tasks as needed.
*GENERAL DUTIES:* * User support for hardware, software, connectivity issues (Internet, network, email, etc.
) * User support for IP based devices (ex.
VOIP phones, printers, etc…) * User training as needed * Assist in deployment of hardware, software, and systems resources * Assist in maintaining computerized production floor equipment * Assist in maintaining IT Department resources * Assist in meeting audit requirements (log analysis, assuring backup integrity, documentation, etc.
) * Respond to out-of-band tasks both during regular hours and on-call * Documenting issues and remedial actions as needed * Additional duties as required.
*MINIMUM JOB QUALIFICATIONS:* * High school diploma and either technical training or technical education specializing in IT related field.
Must display functional knowledge and troubleshooting capabilities in a Windows Server Active Directory domain environment.
* General knowledge of IT, PC maintenance, Network Operations, Printers, and various IP based technology.
* Experience with current and recent Microsoft Operating Systems, Office Suites, and “best practices” security knowledge required.
* Installation, repair, and wiring of computer equipment.
* Accurately update help desk software to track incidents and resolutions.
* Coordinate support between third-party support vendors and devices.
* Self-motivated.
Must be able to work independently and efficiently to meet deadlines.
Work must be performed at a high-quality level.
* Sustained dependable attendance.
* Cooperation with others in team environment for cross training and conference on operational issues.
* Initiative in learning and changing work methods to accomplish assigned tasks on a timely basis.
* Must have excellent problem-solving skills, with a strong sense of urgency and strong attention to detail.
*PHYSICAL DEMANDS / WORK ENVIRONMENT:* * Regularly required to sit for long periods of time.
* Regularly required to talk or hear.
* Regularly required to walk up and down stairs.
* Regular use of hands and tools.
* Regularly lift and/or move up to 20 pounds.
Job Type: Full-time Pay: From $20.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Referral program * Tuition reimbursement Schedule: * 10 hour shift Ability to commute/relocate: * Sarasota, FL 34243: Reliably commute or planning to relocate before starting work (Required) Application Question(s): * Are you authorized to work in the United States, without a Visa or sponsorship? Experience: * Windows: 1 year (Required) Work Location: In person

• Phone : NA

• Location : 7135 16th St E, Sarasota, FL

• Post ID: 9006305811


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